Privacy Policy

Last Updated: June 1, 2025

Introduction

myGateX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our society management platform and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Fill out forms or fields on our Services
  • Communicate with us
  • Sign up for newsletters or other communications
  • Participate in surveys or contests
  • Make payments through our Services

The personal information we collect may include:

  • Name, email address, phone number, and residential address
  • Login credentials
  • Payment information
  • Profile information and preferences
  • Communications and correspondence with us
  • Any other information you choose to provide

Automatically Collected Information

When you access or use our Services, we may automatically collect certain information, including:

  • Device information (such as your IP address, browser type, operating system)
  • Usage information (such as pages visited, time spent on pages, links clicked)
  • Location information (with your consent)
  • Cookies and similar tracking technologies

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience and deliver content relevant to your interests
  • Comply with legal obligations

Sharing of Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • With Society Administrators: If you are a resident or staff member, certain information may be shared with society administrators as necessary for the functioning of the Services.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when you have given us your consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to delete your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

myGateX
320, Polaris Mall, Vesu Canal Road
Surat, Gujarat 395010
India
Email: contact@mygate.cloud
Phone: +91 951 0901080