Terms of Service

Last Updated: June 1, 2025

Introduction

Welcome to myGateX. These Terms of Service ("Terms") govern your access to and use of the myGateX platform and services (collectively, the "Services"). Please read these Terms carefully before using our Services.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

Definitions

  • "myGateX," "we," "our," or "us" refers to myGateX and its affiliates.
  • "User," "you," or "your" refers to any individual or entity that accesses or uses our Services.
  • "Society" refers to the residential society, apartment complex, or community that has registered to use our Services.
  • "Resident" refers to an individual who resides in a Society that uses our Services.
  • "Staff" refers to individuals employed by or providing services to a Society that uses our Services.
  • "Content" refers to any information, data, text, graphics, photographs, videos, or other materials that are displayed, uploaded, or otherwise made available through our Services.

Account Registration and Eligibility

To use certain features of our Services, you may need to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update such information as necessary.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet all eligibility requirements.

Subscription and Payment Terms

Some of our Services require payment of fees. When you subscribe to a paid Service, you agree to pay all fees associated with the Service.

All fees are exclusive of taxes, which you are responsible for paying. Payment obligations are non-cancelable, and fees paid are non-refundable, except as expressly provided in these Terms.

We may change our fees at any time. If we increase fees for a Service to which you're subscribed, we will provide you with notice and an opportunity to cancel. If you continue to use the Service after the fee change becomes effective, you agree to pay the updated fee amount.

User Responsibilities

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our Services in any way that violates any applicable law or regulation
  • Use our Services to transmit any material that is defamatory, offensive, or otherwise objectionable
  • Attempt to gain unauthorized access to any part of our Services
  • Interfere with or disrupt the integrity or performance of our Services
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of our Services without our express written permission
  • Use our Services to collect or harvest any personally identifiable information
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity

Content and Intellectual Property Rights

Our Services and all content and materials available through our Services are protected by intellectual property laws and are owned by us or our licensors.

You may not use, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content from our Services for any purpose without our prior written consent.

By submitting, posting, or displaying Content on or through our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such Content.

Privacy

Our Privacy Policy, available at Privacy Policy, describes how we collect, use, and share information about you when you use our Services. By using our Services, you agree to the collection, use, and sharing of your information as described in our Privacy Policy.

Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use our Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SERVICES.

Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date at the top.

You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

Contact Us

If you have any questions about these Terms, please contact us at:

myGateX
320, Polaris Mall, Vesu Canal Road
Surat, Gujarat 395010
India
Email: contact@mygate.cloud
Phone: +91 951 0901080